Getting Started

Welcome Your Experience

Getting Started as an eSignature Admin

As an Admin, you’ll be the hero of your organisation as you set up and manage the DocuSign eSignature platform for other users.

1 Get Started

Congratulations!

Great work, you’ve completed your onboarding! Now, you can deepen your understanding of the DocuSign Agreement Cloud by earning any of our Badges.

Completion of any of the courses in this program will empower you to really drive forward with DocuSign and enhance your existing systems of agreement.

Earn my badge

Get Started

Welcome to DocuSign!

This checklist is a self-paced resource with step-by-step guides and videos to explain the basics of what you can do with your DocuSign account.

Please feel free to bookmark this site and return as many times as you need to familiarise yourself with the content.

For details on our live, instructor led, training webinars, please see our Live Events page on step 9 of this checklist.

2 Activate your Account within 30 days of sign up

Activate your Account within 30 days of sign up

This account tour will help you navigate your DocuSign account in just a few minutes.

Best Practice

To log in to your account, check your email for an account activation message from us.

3 Learn the Essentials

Learn the Essentials

DocuSign University (DSU) is the fastest way to learn DocuSign. Check out a virtual self-paced or live learning session.

4 Get your First Signature

Get your First Signature

You can use envelopes to complete any agreement or document that requires a workflow approval process, like internal HR documents, customer contracts, or non-disclosure agreements.

5 Grow your Admin Skills

Grow your Admin Skills

You can help your organisation in ways beyond sending envelopes. A great place to start levelling up your DocuSign skills is with this DSU Learning Plan - Get Started with DocuSign: eSignature Administration.

Best Practice: Add Branding To Improve Recognition

As an Admin, you can brand your account. Branding offers a customised eSignature experience for both senders and recipients, so customers can recognise the documents you send quicker and easier.

6 Enable your Users

Enable your Users

A key responsibility for Admins is managing and training users, which helps to ensure success throughout your organisation. Start by adding new users in the product.

To help jumpstart your users' DocuSign experience, please try the resources in our Adoption Kits.

Best Practice

Add at least one additional Admin to your account in case you're ever out of the office.

7 Boost Productivity with Templates

Boost Productivity with Templates

Templates help you reduce the time it takes to send out your agreements. Some examples of ways to use templates include:

  • Same document, different recipients: There is a disclosure form that you send to every potential client.
  • Same recipients, different documents: Every month, you can send unique reports to your Board of Directors for their approval.

Best Practice

Templates can be created by Admins, or Users with permission to do so. However, templates can be used by any type of user, so encourage your users to take advantage.

8 Get More from your Account

Get More from your Account

You’re officially on your way to becoming an Agreement Expert! As you move forward, here are a few best practices and resources:

9 Register for our Live Events

Register for our Live Events

Complimentary Getting Started with eSignature Sessions:

Live and interactive webinar (weekly at 9am GMT) where you can be guided through the set-up of your account, have your questions answered and get helpful tips and best practices - to register or review, simply click here.

10 Leverage DocuSign University

Leverage DocuSign University

Join our live, expert-led, Webinars

Learn more about the features of your DocuSign account at our complimentary DocuSign University (DSU) classes - see below for a list of some upcoming sessions:

Learn how to make your account work harder for you

With over 250 courses spread between Self-Paced and Instructor Lead training sessions, DocuSign University (DSU) can provide you with the knowledge and expertise to truly leverage your account.

From the basics of getting started with eSignature, right up to the DocuSign Agreement Cloud suite of solutions, DSU is there to help you do more with your account.

Congratulations!

Great work, you’ve completed your onboarding! Now, you can deepen your understanding of the DocuSign Agreement Cloud by earning any of our Badges.

Completion of any of the courses in this program will empower you to really drive forward with DocuSign and enhance your existing systems of agreement.

Earn my badge

Get Started

Welcome to DocuSign!

This checklist is a self-paced resource with step-by-step guides and videos to explain the basics of what you can do with your DocuSign account.

Please feel free to bookmark this site and return as many times as you need to familiarise yourself with the content.

For details on our live, instructor led, training webinars, please see our Live Events page on step 9 of this checklist.

Activate your Account within 30 days of sign up

This account tour will help you navigate your DocuSign account in just a few minutes.

Best Practice

To log in to your account, check your email for an account activation message from us.

Learn the Essentials

DocuSign University (DSU) is the fastest way to learn DocuSign. Check out a virtual self-paced or live learning session.

Get your First Signature

You can use envelopes to complete any agreement or document that requires a workflow approval process, like internal HR documents, customer contracts, or non-disclosure agreements.

Grow your Admin Skills

You can help your organisation in ways beyond sending envelopes. A great place to start levelling up your DocuSign skills is with this DSU Learning Plan - Get Started with DocuSign: eSignature Administration.

Best Practice: Add Branding To Improve Recognition

As an Admin, you can brand your account. Branding offers a customised eSignature experience for both senders and recipients, so customers can recognise the documents you send quicker and easier.

Enable your Users

A key responsibility for Admins is managing and training users, which helps to ensure success throughout your organisation. Start by adding new users in the product.

To help jumpstart your users' DocuSign experience, please try the resources in our Adoption Kits.

Best Practice

Add at least one additional Admin to your account in case you're ever out of the office.

Boost Productivity with Templates

Templates help you reduce the time it takes to send out your agreements. Some examples of ways to use templates include:

  • Same document, different recipients: There is a disclosure form that you send to every potential client.
  • Same recipients, different documents: Every month, you can send unique reports to your Board of Directors for their approval.

Best Practice

Templates can be created by Admins, or Users with permission to do so. However, templates can be used by any type of user, so encourage your users to take advantage.

Get More from your Account

You’re officially on your way to becoming an Agreement Expert! As you move forward, here are a few best practices and resources:

Register for our Live Events

Complimentary Getting Started with eSignature Sessions:

Live and interactive webinar (weekly at 9am GMT) where you can be guided through the set-up of your account, have your questions answered and get helpful tips and best practices - to register or review, simply click here.

Leverage DocuSign University

Join our live, expert-led, Webinars

Learn more about the features of your DocuSign account at our complimentary DocuSign University (DSU) classes - see below for a list of some upcoming sessions:

Learn how to make your account work harder for you

With over 250 courses spread between Self-Paced and Instructor Lead training sessions, DocuSign University (DSU) can provide you with the knowledge and expertise to truly leverage your account.

From the basics of getting started with eSignature, right up to the DocuSign Agreement Cloud suite of solutions, DSU is there to help you do more with your account.

Need extra help?

Help with Logging In

This article covers common login problems you may be experiencing.

Admin Guide

Your guide to frequently asked questions by other eSignature Admins.

Upgrade your Account

Interested in expanding or altering your account? Learn more about how to upgrade or change your current plan.

Support Centre

Need additional support? Submit a ticket here, or search the Support Centre for how-to guides.