Getting Started

Welcome Your Experience

Getting Started as an eSignature Admin

As an Admin, you’ll be the hero of your organisation as you set up and manage the DocuSign eSignature platform. Let's get started!

1 Get Started

Congratulations!

Great work, you’ve completed your onboarding! Now, you can deepen your understanding of the DocuSign Agreement Cloud by earning any of our Badges.

Completion of any of the courses in this program will empower you to really drive forward with DocuSign and enhance your existing systems of agreement.

Earn my badge

Get Started

Welcome to DocuSign eSignature, we're so glad you're here! This checklist is a self-paced resource designed to help you get up and running with your account faster, with step-by-step instructions.

Please feel free to bookmark, share and return to this site as often as you need to while you familiarise yourself with your new account.

For an instructor-led onboarding experience, visit step 10 on this checklist for details about our live, complimentary group onboarding webinars that run weekly.

 

2 Activate your Account

Activate your Account

To log in to your account for the first time, check your email for an account activation message from DocuSign and follow the prompts.

Best Practice

The activation link will expire after 30 days so be sure to activate your account as soon as possible. If you need help activating your account, visit our troubleshooting page, or DocuSign Support under "More Support Options".

3 Configure your Account Settings

Configure your Account Settings

As a DocuSign Administrator, you have the ability to configure settings for your organisation's account. Ensure you and your users are set up for success and security by watching the video below and completing the short, self-paced course at DocuSign University.

4 Send Your First Envelope

Send Your First Envelope

Just like actual envelopes, DocuSign envelopes are a container for your documents and agreements that require signature or approval. Check out the below resources to see how easy it is to send envelopes, and get your first signature.

5 Add and Enable your Users

Add and Enable your Users

A key responsibility for account Administrators is managing and training your end users, which helps to ensure success throughout your organisation.

Best Practice

It’s always a good idea to add at least one additional Admin to your account in case you're ever out of the office.

6 Feature Discovery: Branding

Feature Discovery: Branding

Branding your account makes it easy for your recipients to recognise that your agreements are coming from a trusted source.

7 Feature Discovery: Templates

Feature Discovery: Templates

Save time on repetitive tasks by leveraging templates within DocuSign. Templates are an easy way to send standardised documents with just a few clicks, making your agreement processes even faster!

8 Grow your Admin Skills

Grow your Admin Skills

You can help your organisation in ways beyond just sending envelopes. A great place to start levelling up your DocuSign skills is with the ‘Do more with eSignature Administration’ learning plan at DocuSign University. Explore additional features and admin settings to help you further customise and streamline your agreement processes.

9 Find Help & Resources

Find Help & Resources

You’re officially on your way to becoming an Agreement Expert! As you move forward, here are a few best practices and resources:

10 Instructor-Led Onboarding

Instructor-Led Onboarding

There are plenty of self-serve resources available to guide you through the eSignature onboarding experience, but if you're learning style is better suited to an instructor-led experience, you might benefit from our complimentary onboarding webinars, hosted live each week by an agreement expert.

Congratulations!

Great work, you’ve completed your onboarding! Now, you can deepen your understanding of the DocuSign Agreement Cloud by earning any of our Badges.

Completion of any of the courses in this program will empower you to really drive forward with DocuSign and enhance your existing systems of agreement.

Earn my badge

Get Started

Welcome to DocuSign eSignature, we're so glad you're here! This checklist is a self-paced resource designed to help you get up and running with your account faster, with step-by-step instructions.

Please feel free to bookmark, share and return to this site as often as you need to while you familiarise yourself with your new account.

For an instructor-led onboarding experience, visit step 10 on this checklist for details about our live, complimentary group onboarding webinars that run weekly.

 

Activate your Account

To log in to your account for the first time, check your email for an account activation message from DocuSign and follow the prompts.

Best Practice

The activation link will expire after 30 days so be sure to activate your account as soon as possible. If you need help activating your account, visit our troubleshooting page, or DocuSign Support under "More Support Options".

Configure your Account Settings

As a DocuSign Administrator, you have the ability to configure settings for your organisation's account. Ensure you and your users are set up for success and security by watching the video below and completing the short, self-paced course at DocuSign University.

Send Your First Envelope

Just like actual envelopes, DocuSign envelopes are a container for your documents and agreements that require signature or approval. Check out the below resources to see how easy it is to send envelopes, and get your first signature.

Add and Enable your Users

A key responsibility for account Administrators is managing and training your end users, which helps to ensure success throughout your organisation.

Best Practice

It’s always a good idea to add at least one additional Admin to your account in case you're ever out of the office.

Feature Discovery: Branding

Branding your account makes it easy for your recipients to recognise that your agreements are coming from a trusted source.

Feature Discovery: Templates

Save time on repetitive tasks by leveraging templates within DocuSign. Templates are an easy way to send standardised documents with just a few clicks, making your agreement processes even faster!

Grow your Admin Skills

You can help your organisation in ways beyond just sending envelopes. A great place to start levelling up your DocuSign skills is with the ‘Do more with eSignature Administration’ learning plan at DocuSign University. Explore additional features and admin settings to help you further customise and streamline your agreement processes.

Find Help & Resources

You’re officially on your way to becoming an Agreement Expert! As you move forward, here are a few best practices and resources:

Instructor-Led Onboarding

There are plenty of self-serve resources available to guide you through the eSignature onboarding experience, but if you're learning style is better suited to an instructor-led experience, you might benefit from our complimentary onboarding webinars, hosted live each week by an agreement expert.

Need extra help?

Help with Logging In

This article covers common login problems you may be experiencing.

Admin Guide

Your guide to frequently asked questions by other eSignature Admins.

Docusign University

The fastest way to learn how to use Docusign is through Docusign University. Take virtual courses on your own time, or join a live learning lab.

Support Centre

Need additional support? Submit a ticket here, or search the Support Centre for how-to guides.